JajaBet FAQ — All Your Questions Answered in One Place

You must be at least 18 years old to register on JajaBet. This is part of our terms and conditions and responsible gaming policy. Minors are not permitted to use the platform.

No. Each individual may only hold one JajaBet account. If multiple accounts are detected, all accounts may be suspended and balances forfeited.

On the login page Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number. Verify your identity with the OTP, then set a new password.

KYC (Know Your Customer) is an identity verification process. Before making a withdrawal, you'll need to upload a photo of your National ID or passport. This keeps your account secure and helps prevent fraud.

To close your account, email support@jajabet.bet. Make sure to withdraw your balance first. As part of our responsible gaming commitment, we also offer a self-exclusion option.

You can deposit at JajaBet using the following methods:

• Mobile Pay
• Nagad
• Rocket
• DBBL Net Banking
• Cryptocurrency (USDT, BTC)

To find out more, Transactions Page see here.

The minimum deposit at JajaBet is just ৳500, so you can get started with a small investment. Larger deposits also qualify for special reload bonuses.

Deposits from Mobile Pay, Nagad, and Rocket are usually credited within 1–5 minutes. Bank transfers may take 15–30 minutes. If it's been over an hour, please contact support.

JajaBet does not charge any additional fees on deposits. However, your payment provider (Mobile Pay/Nagad) may apply a small charge in line with their own policies.

Withdrawals are typically processed within 30 minutes to 24 hours. Having KYC verification completed speeds up the process. Weekends may take slightly longer.

The minimum withdrawal is ৳500 and the maximum per day is ৳5,00,000. VIP members enjoy higher withdrawal limits.

Common reasons for withdrawal rejection:

• KYC verification not completed
• Bonus wagering requirements not met
• Suspicious activity on account
• Incorrect payment information provided

Contact support@jajabet.bet to find out the reason.

No. To withdraw bonus funds, you must meet the applicable wagering requirements (typically 20–30x the bonus amount). Terms vary by bonus — check the offers page for full details.

Simply register at JajaBet and make your first deposit to automatically receive a 100% Welcome Bonus. For example, deposit ৳1,000 and get an extra ৳1,000 in bonus funds — giving you ৳2,000 to start playing with.

A cashback percentage is applied to your weekly net losses and credited to your account automatically every Monday. The cashback rate is determined based on your account tier and activity.

Share your unique referral link with a friend. When they register and make their first deposit, you'll receive a referral bonus. For full terms and conditions, Promotions Page see here.

All Active Promotions & Bonus Offers Latest Promotions Page Available. You can also view active offers on your dashboard while logged in.

JajaBet offers 3000+ games:

• Live Casino: Live Roulette, Blackjack, Baccarat, Dragon Tiger
• Slots: Classic slots, video slots, jackpot slots
• Sports Betting: Cricket, Football, Tennis, Kabaddi
• Virtual Sports & eSports

Live betting lets you place wagers on matches in real time as they unfold. Odds update moment to moment — analysing the match situation and betting at the right time can significantly improve your chances of winning. For more details, Betting Page see here.

If you lose connection, the JajaBet system automatically saves your game state. Once you reconnect, you can resume exactly where you left off. If you run into any issues, contact support.

Yes, the JajaBet mobile app offers the same full range of games as the website. To download the app, Download Page Go. Supported on both Android and iOS devices.

Yes. JajaBet is internationally licensed and secured with 256-bit SSL encryption. All transactions are encrypted, and your information is never shared with third parties.

JajaBet follows a strict privacy policy. Your name, mobile number, and financial information are fully protected. To learn more, Privacy Policy Read more.

If you notice any suspicious login activity or transactions on your account, change your password immediately and notify us at support@jajabet.bet. Our security team will act quickly.

Responsible gaming means playing for entertainment within your own means. JajaBet offers deposit limits, session limits, and self-exclusion tools. To learn more, Responsible Gaming Page see here.